(800) 642-6664        info@hawaiianocean.com FSC

[Resolved] HOT IT Alert | Email Server Issues

***As of 4:00PM PST the email issue has been resolved.  Our IT team will continue to monitor systems and we will notify you if anything changes.  Thank you for being patient and please reach out to your Transportation Consultant or Customer Service with any questions you may have.***


Attention Valued Customers,

Our IT Technical Support team has identified a system issue with our email server which is preventing the transmission of external email communications.  IT is working diligently to resolve the issue and there is no resolution ETA at this time.  We will provide regular updates once the status changes.

If you have sent an email communication, submitted a web form request since 6:00 PM PST, Tuesday (12/26); or if you have a new request, please contact our Customer Service Team at (800) 642-6664 to ensure your request has been received.

Thank you for your patience and thank you for choosing us!